Terms & Conditions

Hotel Vasant is operated by Pushpak Hotels and Allied Industries Private Limited, a registered corporate entity.

Our address is Hotel Vasant, National Highway 24, Gajraula, Uttar Pradesh 244235. References to “Hotel Vasant”, “we”, “us”, or “our” mean the hotel and its operating entity.

By using this website, searching availability, making a booking, submitting an enquiry, contacting the hotel, or completing a payment, guests agree to these Terms & Conditions.

If a guest does not agree with these terms, they should not use the website for booking or enquiry purposes and may contact the hotel directly for clarification.

Guests may use this website to learn about Hotel Vasant, browse rooms and facilities, search availability, create reservations, and contact the hotel.

Users must not misuse the website, attempt unauthorised access, submit false information, interfere with website security or availability, copy website content for improper use, or use the website for unlawful activity.

Photographs, room descriptions, event descriptions, pricing information, and facilities shown on the website are intended to help guests understand the hotel. Actual availability, arrangements, room allocation, decor, menus, and services may vary depending on date, maintenance, weather, operating needs, and confirmed booking terms.

A booking reference confirms that the reservation request has been recorded by the system. A booking may still be subject to successful payment, identity verification, guest eligibility, room availability, and hotel operating checks.

Room availability, prices, taxes, discounts, extra guest charges, and final payable amounts are shown according to the information available at the time of search or booking. The hotel may correct obvious errors, technical issues, duplicate bookings, or pricing mistakes where legally permitted.

Room allocation is managed by Hotel Vasant. Guests book a room category, not necessarily a specific room number, unless the hotel confirms otherwise in writing.

Online payments on the website are processed through Cashfree or another approved payment service provider used by Hotel Vasant.

A payment may be treated as successful only after confirmation is received from the payment service provider and reflected in the hotel booking system or hotel records.

Payment failures, pending transactions, bank delays, UPI issues, card issues, or payment gateway interruptions may affect booking confirmation. If money is debited but confirmation is not received, guests should contact the hotel with the transaction details.

Taxes, including GST where applicable, may be added according to current law and hotel billing rules.

Cancellation, refund, no-show, early departure, and booking modification requests are handled according to the Hotel Vasant Cancellation & Refund Policy and the terms shown or communicated at the time of booking.

Approved refunds may take time to process depending on the payment method, payment gateway, bank, card network, or UPI provider.

Changes to dates, guest count, room category, event requirements, or special requests are subject to availability and may affect pricing.

Dining, wedding, banquet, conference, meeting, catering, and event information shown on the website is for general guidance and enquiry support.

Event availability, lawns, banquet spaces, menus, decor, seating, pricing, inclusions, vendor arrangements, permissions, deposits, cancellation terms, and final commitments must be confirmed directly with the hotel.

Submitting an event enquiry does not guarantee availability or create a confirmed event booking unless the hotel confirms the booking and any required payment or advance is completed.

Guests are responsible for providing accurate contact, identity, stay, and payment information.

Guests must follow hotel rules, respect other guests, maintain the property responsibly, and comply with applicable laws during their stay or event.

Guests are responsible for damage, loss, misuse of hotel property, nuisance, unsafe behaviour, or violations caused by themselves, invitees, visitors, event vendors, or members of their group.

The hotel may refuse service, cancel a booking, restrict access, or ask a guest to leave where required for safety, legal compliance, non-payment, misconduct, false information, or violation of hotel rules.

Hotel Vasant is responsible for making reasonable efforts to honour confirmed reservations, provide the selected room category or a suitable alternative when necessary, and communicate important booking updates.

Facilities, services, room allocation, event spaces, and dining arrangements may depend on availability, maintenance, weather, safety, and operational requirements.

Standard check-in time is currently listed as 1:00 PM. Guests may be asked to present a valid government-issued photo ID and booking reference at check-in.

Identity document requirements may vary based on guest type, local rules, and applicable regulations. The hotel may refuse check-in if required identification, booking details, or payment requirements are not completed.

Standard check-out time is currently listed as 11:00 AM. Late check-out may be subject to availability and additional charges.

Guests are expected to settle outstanding balances and return room keys or access items before departure.

Hotel Vasant will take reasonable care in providing accommodation and services. Guests remain responsible for their personal belongings, conduct, and any damage caused by misuse or negligence.

The hotel is not responsible for interruptions caused by circumstances outside reasonable control, including power issues, network outages, weather events, transport disruptions, or government restrictions.

To the extent permitted by applicable law, Hotel Vasant is not liable for indirect, incidental, consequential, or special losses arising from website use, booking issues, payment gateway issues, travel disruption, event changes, or service interruptions.

The website may link to third-party services such as Google Maps, Cashfree, communication tools, or other external websites. These services are governed by their own terms and privacy practices.

Hotel Vasant is not responsible for third-party website availability, payment provider downtime, map accuracy, bank processing delays, or external service policies.

Hotel Vasant may update these Terms & Conditions when business rules, legal requirements, payment flows, booking features, or hotel policies change.

The latest version posted on this website will apply to website use after the updated date. Confirmed bookings may also be governed by the specific terms communicated at the time of booking.

These terms are governed by applicable laws in India. Any disputes will be subject to the jurisdiction of competent courts or authorities applicable to Hotel Vasant and its operating entity, unless mandatory law requires otherwise.