Booking Policy

Hotel Vasant is operated by Pushpak Hotels and Allied Industries Private Limited, a registered corporate entity.

Our address is Hotel Vasant, National Highway 24, Gajraula, Uttar Pradesh 244235. References to “Hotel Vasant”, “we”, “us”, or “our” mean the hotel and its operating entity.

A reservation is created when the guest submits the required booking details and receives a booking reference from Hotel Vasant or the hotel website.

A booking may still be subject to successful payment, room availability, guest eligibility, identity verification, operational checks, and the specific terms shown or communicated at the time of booking.

Guests should keep the booking reference, registered phone number, registered email address, and payment details available for future communication with the hotel.

Guests must provide accurate name, phone number, email address, stay dates, guest count, room selection, and any other information requested during the booking flow.

Email and phone number may be used for booking confirmation, payment updates, arrival coordination, guest support, and retrieving reservation details later.

Hotel Vasant may contact the guest if information appears incomplete, incorrect, duplicate, or inconsistent with the reservation.

Online payments on the website are processed through Cashfree or another approved payment service provider used by Hotel Vasant.

A payment is treated as successful only after confirmation is received from the payment service provider and reflected in the hotel booking system or hotel records.

If money is debited but the booking or payment status does not update, guests should contact Hotel Vasant with the booking reference if available, transaction reference, registered phone number, and registered email address.

Taxes, including GST where applicable, may be added according to current law and hotel billing rules.

Guests may be required to present a valid government-issued photo ID at check-in, along with the booking reference and any payment confirmation requested by the hotel.

The name on the booking should match the guest checking in unless the hotel has approved a different arriving guest in advance.

Hotel Vasant may refuse check-in if required identification, booking details, payment requirements, or legal requirements are not completed.

Standard check-in time is currently listed as 1:00 PM. Early check-in is subject to availability and may involve additional charges.

Early check-in requests should be made in advance and are not guaranteed unless confirmed by the hotel.

Standard check-out time is currently listed as 11:00 AM. Late check-out is subject to availability, hotel approval, and additional charges where applicable.

Guests are expected to settle outstanding balances and return room keys or access items before departure.

Guests must select the correct number of adults, children up to 13 years, and rooms while searching availability or making a booking.

Room suitability, included occupancy, extra guest charges, and total occupancy limits may vary by room category.

Additional guests beyond the confirmed booking may be allowed only with hotel approval and may involve extra charges.

For booking and occupancy purposes, children means guests up to 13 years of age.

Children must be included accurately in the guest count so the hotel can confirm room suitability and occupancy.

Extra bedding, mattresses, or additional sleeping arrangements are subject to availability, room category, safety, and applicable charges.

Guests should mention extra bed or bedding requests while booking or contact the hotel before arrival.

Guests must follow the smoking rules communicated by Hotel Vasant, posted on the property, or required by applicable law.

Smoking in restricted areas, unsafe use of fire, or damage caused by smoking may result in cleaning charges, damage charges, refusal of service, or other action permitted by hotel rules.

Hotel Vasant is pet-friendly.

Guests travelling with pets must inform the hotel before arrival so suitable arrangements, room suitability, hygiene requirements, safety expectations, and current property guidelines can be confirmed.

Guests remain responsible for their pets, including any disturbance, injury, cleaning requirement, or property damage caused during the stay.

Special requests are accepted during booking but remain subject to availability and hotel confirmation.

Examples include room preferences, garden-facing rooms, early arrival, late departure, extra bedding, accessibility support, food preferences, and event-related requirements.

Submitting a special request does not guarantee that the request can be fulfilled unless Hotel Vasant confirms it.

Guests book a room category, not a specific room number, unless Hotel Vasant confirms otherwise in writing.

Room allocation is managed by the hotel based on availability, maintenance, operating requirements, guest count, and confirmed booking details.

Changes to stay dates, room category, number of rooms, guest count, special requests, or payment terms are subject to availability and hotel approval.

Cancellations, no-shows, early departures, and refunds are handled according to the Hotel Vasant Cancellation & Refund Policy and the terms shown or communicated at the time of booking.

Guests are responsible for providing accurate information, following hotel rules, respecting other guests, maintaining the property responsibly, and complying with applicable laws.

Guests are responsible for damage, loss, misuse of hotel property, nuisance, unsafe behaviour, or violations caused by themselves, visitors, invitees, vendors, or members of their group.

Hotel Vasant may refuse service, cancel a booking, restrict access, or ask a guest to leave where required for safety, legal compliance, non-payment, misconduct, false information, or violation of hotel rules.