Privacy Policy

Hotel Vasant is operated by Pushpak Hotels and Allied Industries Private Limited, a registered corporate entity.

Our address is Hotel Vasant, National Highway 24, Gajraula, Uttar Pradesh 244235. Guests may contact us using the phone number and email address listed on this page.

When a guest browses the website, searches availability, makes a reservation, submits an enquiry, or contacts Hotel Vasant, we may collect details such as name, phone number, email address, stay dates, guest count, room preference, address details, special requests, event enquiry details, booking reference, and communication history.

The website may also collect limited technical information such as browser type, device information, pages visited, approximate usage patterns, IP address, timestamps, and security logs needed to keep the website reliable and safe.

Booking information is used to search availability, create reservations, manage guest stays, contact guests about their booking, and support hotel operations.

Reservation records may be retained for operational, accounting, tax, audit, and legal requirements.

Online payments on the website are processed through Cashfree or another approved payment service provider used by Hotel Vasant.

Payment details such as card numbers, UPI credentials, banking credentials, OTPs, CVV, or similar sensitive payment information are processed by the payment provider. Hotel Vasant should not store full card numbers or sensitive banking credentials on the website.

Hotel Vasant may store payment references, transaction identifiers, payment status, payment method, amount, receipt information, and related booking records required for confirmation, accounting, tax compliance, refunds, dispute handling, and guest support.

The website may use essential cookies or similar technologies for security, booking flow functionality, payment redirection, session handling, performance, and basic website operation.

At present, Hotel Vasant does not intentionally use third-party marketing pixels or advertising trackers on the public website. If analytics or marketing tools are added later, this policy should be updated to describe those tools and their purpose.

Guest information may be used to respond to enquiries, process bookings, manage stays, coordinate events, provide customer support, issue booking confirmations, process payments, handle refunds or disputes, maintain records, and improve hotel services.

We may also use contact details to communicate important information about reservations, enquiries, event planning, payment status, hotel policies, or operational updates related to the guest’s interaction with Hotel Vasant.

Hotel Vasant may share necessary information with trusted service providers only when required to operate the website, process bookings, support payments, communicate with guests, maintain records, or provide hotel services.

This may include booking or hotel management systems, Cashfree or other payment service providers, email/SMS/WhatsApp communication providers, website hosting and technical service providers, accounting or audit support, and professional advisers.

Information may also be shared with government authorities, law enforcement, regulators, courts, or other parties when required by law, tax rules, legal process, fraud prevention, safety, or protection of Hotel Vasant’s rights and guests.

Hotel Vasant takes reasonable technical and organisational measures to protect guest information against unauthorised access, misuse, loss, alteration, or disclosure.

No website or online transmission can be guaranteed to be completely secure. Guests should avoid sharing sensitive payment credentials, passwords, OTPs, or unnecessary personal information through unverified channels.

Booking, payment, billing, and audit records may be retained for as long as required for hotel operations, tax compliance, accounting, dispute resolution, and applicable legal obligations.

General enquiry information should be retained only for as long as needed to respond to the enquiry and maintain reasonable business records.

Guests may contact Hotel Vasant to request access, correction, or deletion of their personal information, subject to legal, tax, accounting, and operational retention requirements.

Requests can be made using the contact details listed on this page, by calling +91 98370 71523, or by emailing official.hotelvasant@gmail.com.